Shipping policy

Thank you for visiting and shopping at www.oestrogen.shop. The below are terms and conditions that constitute our shipping policy.

1.Orders received will be processed and shipped within 3-5 business days for stock-on-hand items and 5-7 business days for Made-to-order items. please note this pertains to order processing times and does not include the delivery times of the shipping/courier companies.

2. Worldwide shipping.

2.1National Deliveries. We deliver nationally via The Courier Guy.

2.2 International Deliveries. 

We ship worldwide via DHL. Please note you are liable for any custom duties, import taxes, surcharges or any other government taxes that may arise in accordance with the laws of the delivery country.

3. Shipping Costs.

National Deliveries (Area Dependent)

*Free Shipping for orders R1500.00 and above within South Africa(MAJOR AREAS ONLY)

Type of Service	Minimum Charges	Up to KG	Rate per KG thereafter	Service
Overnight	R125	2kg	R45	1-2 Business days

4. Although pleasant past experiences, satisfactory customer service and company capacity were taken into consideration in selecting our preferred and trusted shipping and courier companies, please note we use services of 3rd parties therefore our control is limited once packages have been transferred to the shipping/courier company where the package handling will then in accordance with the shipping or courier company's operational processes and policies.